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第三届全国旅游院校服务技能（饭店服务）大赛英语口语参考题（中职组）
一、中式铺床题型一中译英这是房间，我想加一个枕头「
1.239This isRoom239;d like to haveone morepillow.您可以在房间直拨国际长途
2.You canmake IDDcall in your room.我们提供快洗服务，加收的额外费用
3.50%We haveexpress serviceat a50%extra charge.对不起，请问有没有要洗的衣服？
4.Excuse me.Do you have anylaundry好像电话有问题
5.It seemsthat somethingis wrong with thetelephone.房间的浴缸坏了，请派人来修理一下好吗？
6.2135The bathtub inRoom2135is outof order/service,can youplease sendsomeone torepair/fix it我想要一个转换插头
7.Td like to have an adaptor/1need anadaptor..这是房间,请送一个电熨斗□
8.8976This isRoom8976,can yousend me an iron,please.我想要一个客房送餐服务
9.Td like to have a roomservice.客房里有小冰箱
10.There is a minibar inyour room.我的房间现在还没打扫过，已经点了
11.12My roomhasnt beenmade upyet.Itsalready12:
00..请接受我代表酒店向您道歉叩12Please acceptmy ologyon behalfof the hotel.我房间的电视图象不清楚
13.The TVset inmy roomdoesnt giveclear pictures.这件毛衣要用冷水手洗
14.Id likethis sweaterwashed byhand incold water.在房间上网是免费的
15.We havefree internetservice for free./You canuseinternet in the room for free.sayThe breakfastis servedfrom6:00am to10:00am
3.If youlearn that the guestwill leavethe hotelvery earlynext morning.Whatsuggestion willyou givehimI willsuggest havinghis billspaid in the nightin casethere ishurry in the nextmorning.
4.What wouldyou say to someonewho walksinto your restaurant fora mealWelcome to our restaurant.Do youhave areservation
5.When the guest ordersthe beefsteak,what do youhave to payattention toHowwould the guest likeit done:well done or rare,and whatkind ofsauce ordishes theguest wants to go withthe steak.
6.If youfind thatthe guestleaves the restaurant withoutpaying hisbill,what wouldyou doI would go and politely tell him thathe hasforgotten topay hisbill.
7.If the guest comesto theWestern Restaurantfor Chinese food,what wouldyoudoI wouldsay sorryto him and tellhim whereto go to haveChinese food.
8.If therestaurant is full whenthe guest comes,what wouldyou sayto the guestI wouldsay“We arevery sorry,but there is noseat available atthe moment.Could youplease justwait fora moment
9.If theguest takesout hiscigarette andstarts smokingin anon-smoking areain therestaurant,what wouldyou doI wouldgoto himandpolitelytellhim that thisis anon-smoking areaand askhimto stopsmoking orto smokein thesmoking area.
10.While youare onduty,what wouldyou sayif theguest invitesyou to a drinkI would tellhimthatI amworking.So Imnot supposedto acceptthe guestsinvitation.But Iwould thankhim allthe same.
四、调酒题型一中译英等一会我会回来为你点单
1.Til return/be backto take your orderin awhile.
2.nBourbon on the rocks”的意思是波本威士忌加冰块Bourbon on the rocksHisBourbon whiskey with ice.从你入住我们的酒店后，你就可以签单
3.You maysign your bills anytime whenyoustay in our hotel.我们有一瓶保存了年的葡萄酒
4.20We havea bottleof winepreserved fortwentyyears.茅台酒精度数要比黄酒高
5.Mao Taiis muchstronger thanShaoxing ricewine.先生，这是酒单，请慢慢看
6.Here is the drinklist,sir.Please take your time.非常抱歉，还有什么可以为您效劳吗？
7.I doapologize.Is thereanything Icando for you酒吧里有表演，您愿意去看吗？
8.There is a floorshow in our pub.Would youlike to watchit您要喝点茅台吗？这酒从不上头
9.Would you like to have someMao TaiItnever goesto thehead.酒吧现在客满，请稍等约分钟好吗？
10.20The barisfullnow.Do youcare towaitfor about20minutes我们供应很多种饮料，请自便
11.We servemany kindsof drinks.Please helpyourself..您不介意把餐桌一边的窗户打开吧？12Would youmind openingthe windowby the table如果您不介意，我们可以为您看管行李
13.If you dont mind,we cantake careofyour baggage.我们有上好的饮品
14.We havegot gooddrinks.绿岛”鸡尾酒名的口感相当好
15.“Green Islandtastes verygood/excellent.本地啤酒很有特色（）
16.Our specialisthelocal beer.这是米酒，用米酿制的（）
17.They arerice wines,made fromrice.我们有些新制的鸡尾酒，如“白色美人”、“水立方”、“天堂鸟”等（
18.Wehave gotsome newlymade cocktails,such as“White Beauty9\Water Cube”,and）“Bird Nest”.“罗马假日”（鸡尾酒名）看上去不错（）
19.“Holiday InRome”looks nice.“红粉佳人”（鸡尾酒名）的味道有点儿甜.（）
20.“Pink Ladytastes sweet.题型二英译中（鸡尾酒名）.（我要一杯
1.Id like a glassof“Tree ShadowIn CoconutForest”“椰林树影）（鸡尾酒名）（来一杯“夏日阳光）
2.“Summer Sunshinewould benice.（鸡尾酒名）（大家都很喜欢“艳
3.People like“Dance OfBright Sun”very much.阳之舞”）（鸡尾酒名）（“幸运星”销路很好）
4.“Star OfGood Fortune”sells well.（鸡尾酒名）（“日落黄昏听
5.“Setting SunAt Dusk”sounds veryinteresting.起来很有意思）（你是坐在吧台旁还是
6.Would you like a table nearthe baror bythe window坐在窗口旁？）（这是你的花生米,请免费
7.Here aresome peanutsforfree.Please enjoythem.享用）（来一杯威士忌,纯喝）
8.rd likea glassof whiskey,straight up.？（临睡前再来一杯，怎么样？）
9.How abouta nightup”（要一杯两盎司加冰的苏格兰酒）
10.Two ouncesscotch on the rocks,please.（鸡尾酒名）（星光灿烂”的名字很
11.The nameof BrightStars”is romantic.浪漫）（一杯威士忌，一半水，一半酒）
12.A glassof whiskey,half andhalf.（您的威士忌，加冰还是不加
13.How wouldyou like your brandy,up ordown冰？）.（一杯加冰的苏格兰酒）
14.Scotch over,please（鸡尾酒名）（鸡尾酒名）
15.“Love Story”and“Very WarmKiss”are differentfrom（“爱情故事”和“烫热之吻”互不相同）each other..（再给我来一杯）
16.Make ittwo,please（请给我一壶热咖啡）
17.Please bringmeapot ofhot coffee.（你们接受这张信用卡吗？）
18.Do youaccept thiscredit card（请叫一下在酒吧里的李先生）
19.Please pageMr.Li inthe barfor me.（鸡尾酒名）
20.There isdifference betweenBurning Sun”and Danceof Bright（鸡尾酒名）.（“烈日骄阳”和“艳阳之舞”之间有不同点）Sun”题型三情景对话（
1.What drinksdo guestsusually order after a meal Afterameal,guests usuallyorderBrandy orLiqueur.（
2.What ischampagne Champagneis asparkling,dry,white wine originally from）the regionof Champagne.（）
3.What iscognac Cognacis abrandy distilledinthetown ofCognac,France.（
4.What iswhiskey Whiskeyis distilledalcoholic liquormade fromgrain,usually）containing from43to50percent alcohol.（一一一
5.What does“V.S.O.P”mean V.S.O.P”means Vvery Ssuperior O一）old Ppale.（（短饮
6.Can youmention fourmajor kindsof CocktailThey areShort Drink类）（长饮类），（洛克类）（舒特类））.,Long DrinkOn theRock andShooter（（摇和
7.Can you tell thefour basicmethods to make cocktailThey areshake法）,（调和法）,（兑合法）（搅和法）.）stir buildand blend
8.What does“on therocksv mean（on therocks”means servedover ice cubes,thatis tosay,putting theicecubesinto theglass,and thenpouring theliquor onthe）ice.（
9.What kindof drinkis cocktailThe cocktailisa drink madeby blendingspiritstogether oradding condimentstoawineormore.
10.What doesDrymean Asfor Wine,Dry”means“not containany sugar”.Asfor Jinand Beer,“Dry”means“strong房间有保险箱（）
16.There isa safeinyour room.这个房间是海景房（）
17.The roomenjoys theocean/sea view这是您房间的钥匙我们的行李员会带您去房间（
18.This isyour roomkey.）Our bellboywill showyou to your room.我来取您要洗的衣服（）
19.lam hereto collectyour laundry.酒店为客人提供免费的擦鞋服务（
20.The hotelprovides freeshoe shiningservice）for itsguests.题型二英译中（我是客房服务员，可以进来吗？）
1.Housekeeping,May Icome in（您需要我们什么时候打扫房间）
2.When wouldyou likemeto clean your room（现在可以为您
3.Good evening.May I do theturn-down servicefor younow开夜床吗？）（我需要加个枕头）
4.I needone morepillow,please.（空调坏了）
5.The air-conditioner doesn\t work.（我们将干洗这条裙子）
6.Well dry-clean thedress.（我何时能取回洗的衣服呢？）
7.When canI havemy laundryback（您
8.Do youprefer yourlaundry byexpress serviceor returnedonthesame day是要快洗服务还是当日取？）（赔偿金额最
9.The indemnityshall notexceed tentimes of the laundrycharge.高不超过洗衣费的十倍）（水龙头一晚上都在滴水）
10.The watertap wasdripping allnight long.（如果
11.If youhave anyproblems orrequests,please donthesitate tolet usknow.您有问题，请随时找我们）（请将
12.Please deposityour money,jewels and other valuablesinthe hotel safe.您的现金、珠宝和其他贵重物品寄存在酒店的保险箱内）（很抱歉给您带来这么多麻烦）
13.Sorry to have causedyou somuch trouble.（我向您保证，这类事情以后不会
14.I assureyou itwill neverhappen again.再发生了）
15.Please keepyourroomkeywith you allthe timein caseyou needit whenyou sign（请将房间钥匙随时带在身边，以防签单时要用）yourbills.（您可以从您房间里打长途
16.You canmake longdistance callfrom yourroom.电话）（在房间内打市话是免
17.Local callsmade fromthehotelroom arefree ofcharge.费的）
18.Here9saletter for you,Mr.White.（怀特先生，这儿有您的一封信）（营业日寸间是上午点到
19.The business hours arefrom9:00a.m.to10:00p.m.9晚上点）10（酒店有自行车出租吗？）
20.Is itpossible torent abike here题型三情景对话（
1.If theguest wants to makean internationalcall,how wouldyoutellhim Dial9（）or othernumber firstand thenyour countrycode,city codeand the number you）want.And thecall will be charged.
2.If theguest comesto youand sayshe/she cannot openthe door,what wouldyou（do Iwould checkthe guestsID,and confirmit withthe frontoffice.If heis therightguest of the room,I willchange hiskey fora newone,or openthe doorfor）him.If thereis somethingwrong withthe door,I willask maintenanceto fixit.
3.When theguest asksyou totake herclothes forlaundry byphone,what wouldyou（）say Iwill pickup yourlaundry soon.May Ihave yourroom number,please
4.When youare goingtocleanthe roomfor theguest,and theguest tellsyou it is not（convenient forhim now,what wouldyou doIll ask theguestwhen itwill be）convenient andnote itdown inthe logbook.
5.When theguest callsthe housekeepingservice center,and wantsan extrapillow,（what wouldyou sayWe willsend onetoyouimmediately.May Ihave your）room number
6.If theguest callsthe housekeepingservice center,and saysit isvery coldin his/her room,how wouldyou do Fil tell theguest thereisa blanketor quiltin thecloset,Ill sendhim/her anextra blanketor quilt,or Iwill informthe maintenancedepartmentto seeif thereis anythingwrongwiththe airconditioner.
7.When youare goingto maketurn-down servicefor theguest,but theguest isworking,what wouldyoudoIwould asktheguest ifit isok todo now,if not,Iwill askwhen itwill beconvenient.
8.If theguest callsthe servicecenter andsays thebulb inhis room is broken,whatwould youdoFilapologize to theguestand tellhim/her theelectrician will bethere soon.
9.How wouldyou introduceyour guestroomto theguest Iwould tellthe guestabout the equipment,the views,the serviceguide,and securityoftheguestroom
10.If theguestcomesto tellyou thathis roomis smokyand hewantstochange it,butyou donot haveanother roomavailable,what wouldyoudoto solvethe problemIwould firstapologize forit andexplain the situation tohimandhelp himget ridofthe smellby openingthe windowand cleaningthe air.
二、中餐宴会摆台题型一中译英您一共有几个人用餐？
1.How manypeople arethere inyour party请问您预订的用餐时间是什么时候？
2.May Iknow the time for your dinnerreservation请问您有预订吗？是以谁的名义预订？
3.Do youhaveareservation Inwhosename,please您愿意吃西餐还是中餐？
4.Would you like Westernfood orChinesefood您喜欢坐哪个位置？
5.Where wouldyou like to sit这个餐桌的位置可以吗？
6.Will thistable beall rightforyou抱歉让您等这么久
7.Sorry to have keptyou waiting.您现在点菜吗？
8.May Itakeyourorder now对不起我马上去给你催一下你的菜
9.Im verysorry.But IHgotorush yourorderright now.您想喝什么酒？
10.What wouldyou like to drink这是菜单服务员马上就来
11.Here isthe menu.The waitresswillbewithyouina moment.给您再添点米饭好吗？
12.Would you like somemore rice.餐厅现在客满但我们可以在分钟以后安排您入坐1320therestaurantis fullnow.But wemight beable toseat youin20minutes..值班经理马上就来14The dutymanager willbe heresoon.我们会尽快给您答复.
15.We willanswer youas soon as possible.对此造成的不便，我们非常抱歉16We areterribly sorryfor anyinconveniencecaused..您是用信用卡还是现金结算？17Will youpay bycredit cardor incash先生，您的桌子已经准备好了请您随我来，好吗？
18.Your tableis ready,sir.Could youcome withme,please我们会把费用加在您的房间账单上
19.Well chargeit toyourroom.请问您的姓名和电话？
20.May Ihave yourname andtelephone number,please题型二英译中包、可的最低
1.The minimumcharge fora privateroomis200Yuan perperson.I人均消费是元200这是您的信用卡和发票
2.Here isyour cardand invoice.我想要张能看见花园的桌子
3.I wanta tablewith aview ofthe garden.您预订了一张靠窗的两人桌
4.You reserveda tablefor twobythe window.您喜欢坐靠窗的位置吗？
5.Would you like the table bythewindow——有空桌,我
6.We willhave youseated assoonaswe geta tableavailable.们就安排你们坐下）（你们都有些什么风味的
7.What kindof cuisinedo you serve inyour restaurant菜？）（您给我们推荐什么菜？）
8.Whats yourrecommendation to us（您想尝尝我们的招牌菜吗？）
9.Would you like totry ourhouse specials（有条街提供当地小吃）
10.There isa streetwhere thelocal foodis served.（我给您换至伊日吸烟区）
11.We willchange youto thenon-smoking area.（能不能简单给我们
12.Could yougive usa briefdescription ofthe Chinesefood介绍一下中国菜？）（我们要等多久？）
13.How longdo wehave towait（先生，点菜前想喝点什么
14.Would youcare foradrinkbefore youorder,sir吗？）（我们想要几个
15.Wed like to have some gooddishes ofChinese characteristics.有中国特色的好菜）（这是我们的地方特色菜）
16.These areour localspecials.（您想要大厅
17.Which wouldyou likebetter,a tableinthehall ora privateroom的位置还是单独的包房？）（您现在点菜吗？）
18.May Itakeyourorder now（总共元）
19.The totalamount isone hundredand eightyYuan.180（能不能刷一下您的信用卡？）
20.May Ihaveaprint ofyour creditcard题型三情景对话
1.You arethe waiter/waitress,and you want theguest tosign the bill,what shouldyou say（）Would youplease sign the bill,sir/madam（
2.What wouldyou sayto theguest ifyouwant to confirmhis/her reservationMayI confirmyour reservation,sir/madam Andthen repeatthetime,the numberof people,）andotherrequirements onthe tablesand dishes.
3.What wouldyousayto confirmthe guestsorder（）May Irepeat yourorder now
4.What is“Mapo TofuMapoTofu isspicy beancurd,itisa classicalChinese dish.
5.When aguest callsto reservea privateroomfordinner,what informationdo youhaveto getIhaveto know thedate andtime forthe reservation,thenumberof people,andany otherspecial requirements
6.If theguest madea complaintaboutthe dish,how wouldyou doIwould apologizeto theguest,find outthe reason,and changethedishor givehima discountaccording tothesituation.
7.How wouldyou introduceyour restauranttotheguestI wouldtelltheguestthe businesshoursoftherestaurant,the specials,the populardishesand theirtastes etc.
8.If aguest callsto reserveatableat7p.m.,but therearent anytables available,what wouldyou sayFmsorry,our restaurantis fullybooked atthemoment.Would youmind changingyourtime Tableswillbeavailableat7:
30.And weoffer freedrinks after8:00p.m.
9.When theguest finisheshis dinner,and youwant toknow hissuggestion,whatwould yousay Iwouldasktheguestwhether hehas enjoyedthe dinneror whetherthereis anythingthehotelcan doto improve.
10.If theguest wantstohave something thatyourrestaurantdoesnt have,what wouldyousaytohimSorry sir.This isnot availableinourrestaurant.But mayI suggestsome...
三、西餐宴会摆台题型一中译英这是西餐厅，能为您服务吗？
1.Western Restaurant.May Ihelp you您来点俱乐部三明治吗？
2.Would youlike Clubsandwich您的牛排是要全熟的还是三分熟的？
3.Would youlike your steak welldone orrare我想来杯加冰的威士忌
4.Id likea cup of whiskyontherock.你要甜点心吗？
5.Would youlike toorder adessert你们有什么样的馅饼？
6.What kindsof piedo youhave先生，您还要点什么吗？
7.Would youlike anythingelse,sir请问现在可以结帐了吗？
8.May Imake outthe billforyounow您准备把费用记到您的饭店总账上吗？
9.Would youliketoput thaton yourhotelbill对不起，您不能在这里签单
10.Sorry,you caiftsignthebill here.您早餐想吃点什么？
11.What wouldyouliketohavefor yourbreakfast.你们的大陆式早餐都提供些什么？12What doyouservefor Continentalbreakfast我想坐在角落里的那张桌子，你能给我安排一下吗？
13.Fd preferthetableinthe corner.Can youarrange itfor me请问您怎么付钱？
14.How wouldyouliketomakeyour payment晚餐要不要来点葡萄酒？
15.Would youliketohavesomewine with yourdinner能不能给我们推荐点好的酒？
16.Could yourecommend somegood wineto us.您需要看菜单吗？17Would youliketosee the menu我可以点与那份相同的餐吗？
18.Can Ihave thesame dishas that实在对不起，我把菜上错了
19.Idoapologize forgiving youthe wrongdish.坐出租车从酒店到机场大约需要分钟
20.30It willtake about30minutes bytaxifrom thehotel tothe airport.题型二英译中您希望您的牛排怎么烧？
1.How wouldyoulikeyoursteakcooked您的牛排是要全熟的还是三分
2.Would youlikeyoursteak welldoneorrare熟的？（我想来杯加冰的威士忌）
3.rd likea cupof whiskyontherock.（您可以尝试一下我们新推出的泰国菜）
4.You cantry ournew Thaistyle food.（我想要杯柠檬茶）
5.Iwouldlikeacupoftea witha sliceof lemon,please.（接待处就在前面）
6.The ReceptionDesk isstraight ahead.（您的牛排配什么菜呢？）
7.What wouldyouliketogowithyoursteak（这是菜
8.Here isthemenuand thewine list.Would youliketoorder anaperitif单和酒水单您要先来点开胃酒吗？）（你们喜欢来点餐前小吃吗？）
9.Do youfancy astarter（顺便问一下，筷子底下的东西
10.By theway,whats thisunder thechopsticks是什么？）.（我从没吃过这么鲜美的菜肴）
11.Tve neverhad anyfood asdelicious asthis（您要看看我们蛋糕的种类吗？）
12.Would youliketosee ourcake selection（这是西餐厅，能为您服务吗？）
13.Western Restaurant.May Ihelp you（您要甜点心吗？）
14.Would youliketoorderadessert（您早餐想吃点什么？）
15.What wouldyouliketohavefor yourbreakfast（你们有什么样的馅饼？）
16.What kindsof piedoyouhave（晚餐要不要来点葡萄
17.Would youliketohavesomewine withyour dinner酒？）（能不能给我们推荐点好葡萄
18.Could yourecommend somegood winetous酒？）（我可以点与那份相同的餐吗？）
19.Can Ihave thesame dishas that（您先来点什么？）
20.What wouldyouliketo startwith题型三情景对话
1.After theguest paysthebill,and youwanttoexpress yourgood wishes,whatwould yousay（Thank youforyourhaving chosenourrestaurantand havea goodtime staying）inourhotel.
2.If theguestwantstoknowthebusinesshours forbreakfast,what wouldyou。
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