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PPT coursewareforEmailEnglish Format•The basiccomposition of emails•Writing standardsfor emails•Etiquette ofEmail目•Example analysisof emails录contents01The basiccompositionof emailsEmailTitleEmail Title:The titleshould beAvoid usingALL CAPSor specialconciseand reflectthe purposecharacters.of the email.It shouldnot exceed30characters.Use alowercase letterexcept forDo not use theword Re:orthe firstletter of the firstword.Fwd:in thetitle unlessit isappropriate.Recipient address01020304The recipientaddress Use the fullname andIf sendingto multipleUsetheappropriate emailshouldbe accurateand emailaddress ofthe recipients,separate eachsuffixes e.g.,@gmail.com,spelled correctly.recipient.address with a comma.@yahoo.com.text01020304The textofthe email Usea simpleandBegin theemail witha Usepropershould beclear,direct language.greeting and end itpunctuation andconcise,and well-Avoid using complexwith afarewell.capitalization.organized.words orjargon.autographThe autographDo not use onlyshouldbe briefy ou ri ni ti al sandprofessional.without yourname.It shouldreflecty ou rn am eo rinitialsand thedate.02Writing standardsforemailsCorrect addressand closinghonorificsCorrect addressEnsuretheemailaddress isspelled correctlyand usesthe correctformat.It shouldinclude the recipients name,department,and emaildomain.Closing honorificsUse appropriate closinghonorifics such as Sincerely,Best regards,orThank you.These honorificsare usedto showrespect andprofessionalism.Clear andconcise languageUsesimple languageAvoid usingcomplexwords andlong sentences.Useplain languagethat iseasy tounderstand.Be conciseStickto the point andavoid addingunnecessaryinformation.Be briefand tothepointto ensuretheemail iseasy toread andunderstand.Avoidusingabbreviations andslangAvoid abbreviationsDo notuseindustry-specific abbreviationsor acronymsunless youarecertain the recipient understandsthem.Explain abbreviationsif necessary.Avoid slangDo notuseslang orcolloquial languagein professionalemails.Stick toformallanguage tomaintain aprofessional tone.Maintain formaltone andwordingUse formalgreetings andclosingsStart theemail witha formalgreeting such as Dear[Name],andendwithaformal closingsuch asBestregards.UseappropriatesalutationsUse appropriatesalutations such as DearSir/Madam orTo WhomIt MayConcern whenaddressingunknown individualsor groups.03Etiquette ofEmailRespect recipientstime andprivacyDo notsend emailswith attachmentsthat aretoo large,as itmay takealong timefor therecipient todownload.Avoid sendingemails atinconvenient times,suchaslate atnight orearly inthemorning.Do notsend emailsthat containsensitive personalinformation orconfidentialcompany datawithout therecipients consent.Avoid spamand excessivepromotionDo notsend emailsthat areconsidered tobe spam,suchasadvertisements orpromotional materialsthatare notrelevant totherecipient.Donotsend emailsthat promoteproducts orservicestoo frequently,as itmay maketherecipientfeelannoyed oroverwhelmed.Pay attentionto usingappropriate titlesandhonorificsUse titlesor honorificsthat areappropriate fortherecipient,suchasDear Mr./Ms.[Name]or ToWhomIt MayConcern.Donotuse informalor inappropriatelanguage intheemail titleor body.Timely replyand follow up onemailsReply toemails ina timelymanner,especially iftheemailisurgent orrequires aresponse.If anemail requiresfurther actionorfollowup,make sureto remindtherecipient ina timelymanner.04Example analysisofemailsJob applicationemail目的:申请职位或工作机会内容重点自我介绍Job applicationemail对职位的兴趣和动机自身能力和经验期望的工作内容和待遇感谢和期待回复Business cooperationemail目的:建立或维护商业合作关系内容重点0102自我介绍或对合作伙伴的介绍合作意向或提议0304合作细节和条件期望的下一步行动或回复0506Other typesofemails010203邀请函致谢信慰问信用于邀请参加活动、会议用于表达对他人帮助、礼用于向遭遇不幸或困难的或聚会,需包含活动详情、物或邀请的感激之情,需人表达关心和慰问,需语时间和地点,以及回复请简洁明了地表达谢意气温暖、关切,并提供力求所能及的帮助THANK YOU感谢观看。