文本内容:
考研英语作文必背范文投诉信2019Dear Sir/Madam,I amwriting toexpress myutmost dissatisfactionwith therecent serviceIreceived atyour establishment.I believeit iscrucial for you tobe awareof the problems I encounteredin orderforyouto rectify them andensurethat theydo notrecur inthe future.On the10th ofFebruary,I visitedyour storeto purchasea laptop.Iwas immediatelytaken abackby thelack ofprofessionalism exhibitedby yoursalesstaff.I hadto waitfor aconsiderable amountof timebefore beingattendedto,despite therebeing severalemployees available.When Ifinallymanaged tospeak witha salesperson,they appeareddisinterested andinattentive.They failedto answermy questionsadequately andseemed morepreoccupiedwith theirpersonal mobilephone thanwith assistingme.Furthermore,I foundthe overallcleanliness andorganization ofyourstore tobe subpar.There wereempty boxesand discardedpackaging strewnabout,making itdifficult tonavigate throughthe aisles.Additionally,theshelves werepoorly stocked,with manyproducts visiblyout ofplace orunavailable.Upon findinga laptopthat I was interestedin,I proceededto thecheckoutcounter.To mysurprise,there wasonly onecashier availabletohandle thelong queueof customers.This resultedin asignificant delayforeach customer,which wasboth frustratingand time-consuming.The cashierappearedoverwhelmed andstruggled tohandle thevolume ofcustomersefficiently.Finally,when Iwas ableto completemy purchaseand returnhome,Idiscovered thatthe laptop I hadbought wasfaulty.The screenflickeredintermittently,and thekeyboard wasunresponsive attimes.Iwasextremelydisappointed withthe qualityoftheproduct,especially consideringthe highpriceI paidfor it.In lightof theseissues,I kindlyrequest that you takeimmediate actiontoaddress theproblemsIhave outlined.I suggestimplementing additionaltrainingprograms foryour salesstaff toimprove theircustomer serviceskillsand professionalism.Furthermore,it isessential thatyou prioritizemaintaininga cleanand organizedstore environmentto enhancethe overallshoppingexperience foryour customers.Additionally,I requesta refundorreplacement forthe faultylaptopIpurchased.I trustthatyouwill takemy concernsseriously andtake thenecessarysteps torectifythesituation.I lookforward toa promptresponse detailingtheactions youintend totake toresolve theseissues.Yours faithfully,[Your Name]。