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英语写作技巧BEC英语写作技巧BEC通过定义大家可以看出,致歉信就是表达你对所犯的错误的歉意它的特点是首先提及对方的来信,然后主段首句表示歉意并立刻说明缘由通常在结束前依据状况可能再次表达歉意下面是整理的致歉信的写作模板范文,欢迎大家阅读!示例因为延误而表示歉意Dear Mr.Harrison,Thank you for yourtelephone callof18May20xx.I amextremely sorryfor the delay insending thesampleshirt to you.It waslate becauseDavid Murray,our ProductionManager,has beensick forthree weeks.The sample,is nowon itsway andyou shouldget thesamplewithin threedays.I apologiesagain for the delayand I hope thesamplewill meetwith yoursatisfaction.Your sincerely(感谢您年月日的来信特殊愧疚没有20xx518刚好给您寄送衬衫样品延误寄送样品是因为我们的生产经理戴维莫瑞病了三周衬衫样品现在正在路上,您应当能在三日内收到我为你您带来的不便再次表示愧疚希望我们的样品能令您满意)Dear Siror Madam,Thank you for letter of5May20xx.I mustapologies for the delayin replyingto yourletter of15April.Unfortunately somemembers of ourstaff haverecently beenoff sick.This,at atime whenseveralofouremployees taketheir annualleave,hasresulted inunavoidable delaysin replyingto letters.I enclosethe pricelist ofour companyas requestedandlook forwardto hearingfrom you.Your sincerely(邀请您年月日的来信我必需为延迟20xx55回复您月日的来信而表示歉意不幸的是我们一部415分员工最近生病,而与此同时一部分员工正在休年假,这一切导致了不行避开地延误回复您的来信我随此信附上您索要的我们公司的价目表期望您的来函)Dear Mr.JohnsonThank youvery muchfor yourletter of3May20xx.We wishto offerour sincereapologies forthe longdelayin replyingto yourletter.We haverecently movedourheadquarters to a newlocation in the southof cityandthis hasresulted insome considerabledelay inreplyingto enquiries.The movehas nowbeen completedand I canassure you that therewill beno moredelays inthe future.The catalogueyou requireare enclosedandIhopethat youwill continueto useus asyour mainsupplier.Your sincerely(特殊感谢您年月日的来信我们为延20xx53误很长时间回复您的信件表示真诚的歉意我们最近把公司总部搬到位于城市南部的一个新地方这导致了大量回复询问信函的延误现在搬家已经结束并且我可以向您保证今后不再会有延误我随信附上您要的书目我希望您接着把我们作为您的主要供应商)因为过错而表示歉意Dear Mr.GrisonThank youfor yourletterof6May20xx concerningthe faulty tableware.I amextremely sorryto learnthat thedelivery youtookon2April wasof poorquality.This wasdue to ourfaulty packingmachine.We nowhave itrepaired and wewill replace thefaulty delivery free of charge within threedays.We havebeen supplyingyouforfive yearsandwewillreplacethefaultydeliveryfreeofchargewithinthreedays.We havebeen supplyingyouforfive yearsand youhavealways beenone ofour excellentcustomers.Therefore,I greatlyregret theinconvenience ithascaused andwould liketo offermy sincereapologies.I canassure you thatsuch occasionwill notoccur andoursupplies inthefuturewill againbe ofour usual highstandards.Ihopethat youcan useour companyas yoursupplierinthefuture.Your sincerely(感谢您年月日关于破损餐具的来信20xx56获悉月日您收到的餐具质量极差我特殊愧疚这主42要是因为我们的包装机出现了故障我们现在已经修好了机器,并且我们将会在三日内免费把替代品发送过去我们作为您的.供应商已经年了,并且您始终是5我们的优秀客户之一因此,我们为给您带来的不便表示真诚的歉意我向您保证这种状况不会再次发生,并且我们将来的产品还会是我们一贯的高水准我希望您在将来还能够把我们公司作为您的供应商)Dear Mr.SationWith referenceto yourletter dated3rd May20xx,Iam writingto apologies forthemistake wemade.The mistake was made because ourcomputer brokedownon29April.I canassureyouwe willsend thechequeof$200toyouin twodays.We willoffer you20%discount foryou nextstay.Please acceptour apologies fortheinconveniencethis error has caused you andwe lookforward tomeetingyou again.Your sincerely(感谢您年月日的来信我写此信以表20xx53达我们对所犯错误的歉意犯这个错误的缘由是因为月日电脑出了故障我可以向您保证我们将在两天429内把美元的支票寄给您我们将在您下次入住饭店200时给您供应的折扣对于我们所犯错误给20%您带来的不便,请接受我们的歉意,盼望与您再次见面)因为顾客对我公司产品不满意Dear Mr.ClintonThank youfor yourletterof9May20xx concerningfaultygoods purchasedin our store inLondon.I amvery sorryindeed that you werenot satisfiedwiththe pencilsthat youbought fromourstore.Our companyin alwaystrying toimprove thequalityof itsmerchandise andwe arevery unhappywhen oneofour productsdoes notgive satisfaction.In fact,this wasdue to thebreakdown ofour packingmachine.In themeantime Iregret thedisappointment youwerecaused.As agesture ofgoodwill,I havepleasure inrefundingthe costof thepencils.And enclosea giftvoucherthatyoucan usein ourLondon branch.Thank youfor bringingthis matterto ourattention.Ihope anyfurther purchasesyou manymake atour storeswillbe uptoourusualhighstandardsYours sincerelyPaulHarveyCustomer Relations.(感谢您在年月日的来信反应在我们伦20xx59敦的分店购买到次品的事情我特殊愧疚您对从我们店里购买的铅笔不满意我们商店始终在致力提高商品的质量,并且我们特殊愧疚我们的商品不能令您满意作为一个友好的表示,我会把您买铅笔的钱退回给你我还随信附上一张礼券,您可以在我们伦敦的店铺运用感谢您告知我们此事我希望将来您在我们的店里还能买到我们一贯高水平的产品)常用套话-表达歉意I amvery sorryfor...We arevery/extremely sorryto learnthat...I/We mustapologies for...thedelayin replyingtoyour letter.I/We sincerelyapologiesfor...not replyingto yourletter.I wishto offermy sincereapologiesfor...Please acceptour apologiesfor...theinconvenience thiserrorhascausedyou.-表明错误缘由This isdueto...This/The movetoanew office...has resultedThemistakewasmadebecause...•表示保证明行何种措施或弥补手段l/We canassureyouthat...。