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商贸英语口语之挂失与销户业务、惯用单句1您得先挂失,然后7天后再来You needto report the lossfirst andthen comeback in7days.2您7天后可以申请一个新的账户或销掉这个账户You canapply fora newaccount orclose this account in7days.3您的银行卡是丢了、被盗了,还是您忘记密码了?Is yourbank cardlost,stolen oryou forgotthe PINnumber4请填一下这张存折挂失声明Please fillout thislost passbookaffidavit.5您能告诉我您最后一次使用存折是什么时候吗?Could youtell mewhen youhad yourbook last=Could youtell mewhen youhad yourpassbook last6您能告诉我您上一次用银行卡是什么时候吗?Could youtell mewhen youhad yourbank card7请告诉我您的姓名、地址,如果您能记起来的话,还有您的账号Please letme have your nameand address,and yoursavings accountnumberif youremember it.8您能告诉我您的姓名、地址和账号吗?Could I haveyour name,address andaccount number,please9我来查一下钱是不是还在您的账户上CH checkwhether yourmoney isstill inyour accountor not.10我找到您的账号了您的账户余额是6600元I haveyour account number here.The balanceis6,600yuan.11您知道您账户上的余额吗?Do youknow thebalance inyour account12换新卡需要收费10元There isa10RMB feeto replaceeach lostbank card.13您想从什么时候开始销户?When wouldyou likeyour accountclosed=When wouldyou liketo closeyour account14您为什么要销户?Why doyou wantto close thisaccount=Why wouldyou liketo haveit closed15您得先把账单还清才能销户You canclosethisaccount afteryou havepaid allthe bills.16您得先还清账单You haveto paythe billsfirst.17您在本行的结余是300元Your balanceat ourbank is300yuan.18这是利息Here isthe interest.19您的存款已经取净了Your depositis exhausted.balance n.结余,余额exhausted a.用光的,耗尽的report v.报告,汇报reporttheloss挂失stolen a.被偷的affidavit n.书面陈述,宣誓书checkout检查,弄清楚replace v.取代,替换,代替close anaccount销户
二、实用对话帮助顾客挂失存折Helping aCustomer Reporta LostPassbook职员先生,需要帮忙吗?Clerk:May Ihelp you,sir顾客是的希望你能帮上忙很抱歉,我把存折弄丢了Customer:Yes,I hopeso.Im sorry,but Ivelost mysavings passbook.职员您能告诉我您最后一次使用存折是什么时候吗?Clerk:Could youtell mewhen youhad yourbook last顾客不好说也许是几个星期以前具体的日子我记不起来了Customer:Its hardto say.Perhaps severalweeks ago.I canftrememberthe exactday.职员那您能告诉我那一次您存了多少钱吗?Clerk:Well.Can youtell mehow muchyou depositedat thattime顾客大概是6800元哦,不不好意思,不是6800元,是6600LoCustomer:It wasabout6,800yuan.Oh,no.Excuse me,not RMB6,800yuan,but6,600yuan.职员好的请告诉我您的姓名、地址,如果您能记起来的话,还有您的账号Clerk:All right.Please letme haveyournameand address,and yoursavingsaccountnumberif youremember it.顾客我叫张约翰,我的地址是上海大道1号楼A15号不过我想不起来我的账号了Customer:Tm JohnZhang.My addressis No.A15,Building1,ShanghaiAvenue.But Icant recallmy number.职员张先生,不用着急我帮您查一下请稍等张先生我找到您的账号了您的账户余额是6600元Clerk:Dont worry,Mr.Zhang.Let metry tocheck itout foryou.Onemoment,please…Yes,Mr.Zhang.Ihaveyour accountnumber here.Thebalance is6,600yuan.顾客谢天谢地!没有人取走我的钱太感谢你了Customer:Thank goodness!Nobody cameto cashmy money.Thank youverymuch.职员我很高兴能帮上您的忙请填一下这张存折挂失声明Clerk:ltfs mypleasure.Please fillout thislost passbookaffidavit.exact a.确切的,准确的avenue n.大街recall v.记起,回想cash v.把兑现n.现金check out查证,核对,核实Thank goodness!相当于Thank God!或Thank heavens!。