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《电话拜访技巧》PPT课件帮助销售人员掌握电话销售技巧的课程了解电话销售目标,开发销售策略和沟通技巧建立信任,了解客户需求,克服电话销售中的常见问题,提高销售绩效Introduction toTelephone Sales1What istelephone2Benefits of3Key challengesinsales telephone sales telephonesalesLearn aboutthe basicsExplore theIdentify thecommonof telephonesales andadvantages ofusing obstaclesthatits importancein thetelephone asa salespeopleface whentodaysbusiness salestool andhow itconducting salescallsenvironment.can helpyou reachand discoveryourtarget audience.strategies toovercomethem.Developing aPhone SalesStrategy1Setting objectives2Identifying yourtargetaudienceUnderstand theimportance ofsettingclear goalsand objectivesfor yourLearn how to defineyour idealtelephonesales activities.customer profileand focusyour effortsonthe rightprospects.3Creating asales script4Building asales pipelineDiscoverthe keycomponents ofan Learnhow to create astructuredeffective salesscript andhow toapproach tomanaging yoursalescustomize itfor differentcustomer processand prioritizeyour leads.interactions.Essential PhoneSales SkillsActivelistening Effectivequestioning BuildingrapportMaster theart ofactive Learnhow toask theright Discovertechniques forlisteningto understandquestions touncover buildingrapport withcustomerneeds andcustomer painpoints andcustomers overthe phoneprovidetailored solutions.position yourproduct orto createa positiveandservice asthe solution.lasting impression.Handling ObjectionsCommonobjections Objectionhandling strategiesLearnhow toovercome commonExplore effectivestrategies toaddressobjections suchas price,competition,and objectionsand turnthem intotimingto movethe salesprocess forward.opportunities toshowcase thevalue ofyourproduct orservice.Closing theSale1Creating a sense of urgencyDiscover techniquestocreateasenseofurgencyand motivatecustomersto takeimmediate action.2Asking for the saleLearnhow toconfidently askforthesale andovercome customerhesitation.3Handling customerobjections atthe closingstageAddress anyremaining objectionsand providereassurance toclose thesale.Following Upand MeasuringPerformanceDevelopinga follow-up strategyCreatea planto nurtureleads,maintain customerrelationships,and generaterepeat business.Measuring phonesales performanceLearnhowtotrack keyperformance metricsand identifyareas forimprovement inyourtelephonesalesprocess.Continuous improvementExplorestrategies forcontinuous learningand developmentto enhanceyour phonesales skills.Tips forSuccessful PhoneSales•Master yourproduct knowledge•Use positivelanguage andtone•Be confidentand enthusiastic•Build trustthrough honestyand integrity•Practice activelistening•Personalize yourapproach•Follow uppromptly andprofessionally。