还剩7页未读,继续阅读
文本内容:
商务沟通技巧英文版课件英文版课件从沟通技巧到跨文化沟通提供了丰富的商务沟通工具,帮助您在职场中取得成功Part1:Introduction toBusinessCommunicationDefinition ofBusiness CommunicationLearnthe fundamentalconcepts andprinciples ofeffective businesscommunication.Importance ofBusiness CommunicationDiscoverwhy strongcommunication skillsare crucialfor professionalsuccess.Types ofBusiness CommunicationExplorethe differentforms ofcommunication usedin abusiness context.Part2:Verbal CommunicationSkills1Effective ListeningDevelopactive listeningtechniquesto enhanceunderstanding andAssertiveness2collaboration.Learn how to expressopinions andideasconfidently andrespectfully.3Art ofPersuasionMaster persuasivetechniques toinfluenceothers andachieveCommunication Etiquette4desired outcomes.Understand theimportance ofprofessionaland respectfulcommunicationpractices.Part3:Non-Verbal CommunicationSkillsBodyLanguage Toneof VoiceLearnhow tointerpret andutilize non-Master the art ofusing toneto conveyverbalcues foreffective communication.meaning andbuild rapport.Eye ContactAppearanceUnderstand theimportance ofeye contactDiscover howpersonal presentationandits impacton communication.influences perceptionin aprofessionalsetting.Part4:Written CommunicationSkillsEmail ReportProposal BusinessEtiquetteWriting WritingLetterWritingLearn thedos andAcquire theskills Mastertheartofdonts ofto writeclear andcrafting persuasiveUnderstandtheprofessional emailconcise businessand compellingformatandcommunication.reports.business proposals.etiquette forwritingeffectivebusiness letters.Part5:Interpersonal CommunicationSkills1Building RapportLearntechniques toestablish andnurturepositive relationshipswithEmotional Intelligence2colleagues andclients.Develop self-awareness andempathyto enhanceinterpersonal3Conflict Resolutioncommunication.Gain strategies for resolvingconflictsconstructively andFeedbackand Criticism4maintaining harmoniousworkrelationships.Discover effectiveways togive andreceivefeedback andhandleconstructive criticism.Part6:Cross-Cultural CommunicationCulturalDifferences UnderstandingCultural NormsExplorethe impactof culturalnuances Learnhowtonavigate andrespecton communicationin diversework culturalnorms andcustoms inglobalenvironments.business settings.Communication Strategiesin OvercomingLanguage BarriersCross-Cultural SettingsDiscovertools andtechniques toDevelopstrategies tobridge culturalovercome languagebarriers andenhancegaps andfoster effectivecross-cultural communication.communication.Part7:Technology inBusinessCommunicationAdvantages andDisadvantages ofEmail WritingTipsTechnologyLearn effectivestrategiesforcraftingExplore howtechnology hasrevolutionized professionaland impactfulemails.business communication.Video ConferencingSocial Mediain BusinessCommunicationPart8:Conclusion1Recap ofKey2Tips forEffective3Future TrendsinPoints BusinessBusinessCommunication CommunicationSummarizethe keyconceptsand Providepractical tipsExplore emergingtakeawaysfrom theand strategiesfor trendsandcourse.enhancing businesstechnologies thatwillcommunication skills.shape thefuture ofbusinesscommunication.。