外贸业务英语口语对话

外贸业务英语口语对话MynameisChenSung-lim.我叫陈松林HowdoyoudoMynameisFredSmith.您好，我是弗雷德•史蜜斯2A:Heresmynamecard.这是我的名片B:Andheresmine.这是我的lt*snicetofinallymeetyou.很高兴终于与你见面了B:AndImgladtomeetyoutoo.我也很高兴见到你3A:Isthattheofficemanageroverthere在那边的那位是经理吧？B:Yesitis是啊A:Ihaventmethimyet.我还没见过他B:Illintroducehimtoyou那么，我来介绍你认识4A:Doyouhaveacallingcard您有名片吗B:Yesrighthere有的，就在这儿A:Heresoneofmine.喏，这是我的B:Thanks.谢谢5A:Willyouintroducemetothenewpurchasingagent请替我引介新来负责采购的人好吗Haventyoumetyet你们还没见面吗？A:Nowehaven*t嗯，没有111begladtodoit.我乐意为你们介绍6A:Illcallyounextweek我下个星期会打电话给你B:Doyouknowmynumber你明白我的号码吗？A:NoIdont.不明白B:Itsrighthereonmycard.就在我的名片上7A:Havewebeenintroduced对不起，我们彼此介绍过了吗？B:NoIdontthinkwehavebeen.:不我想没有A:MynameisWong.我姓王B:AndImJackSmith.我叫杰克・史密斯A:IsthisMr.Jones是琼斯先生吗？B:Yesthatsright.是的Imjustcallingtointroducemyself.MynameisTang•我打电话是向您作自我介绍，我姓唐ImgladtomeetyouMr.Tang.很高兴认识你，唐先生Ihavealetterofintroductionhere.我这儿有一封介绍信YournamepleaseA:lt*sDavidChou.周大卫B:OhyesMr.Chou.We*vebeenlookingforwardtothis.啊，周先生，我们一直在等着您来Illcallyouifyougivemeanamecard.给我一张名片吧我会打电话给你ImsorrybutIdonthaveanywithmenow.真抱歉，我现在身上没带Justtellmeyournumberinthatcase.这样子，那就告诉我你的电话号码好了Ifs322-

5879.约会篇:Doyouhavesometimetomorrow明天有空吧？B:YesIdo.有啊A:Howabouthavinglunchwithme一起吃顿中饭如何B:Goodidea.好主意12A:Ifyourefreehowaboutlunch有空的话一起吃顿中饭如何？Whendidyouhaveinmind你想什么时候呢？IwasthinkingaboutThursday我看星期四如何？B:Thatw川befinewithme.没问题13A:Imcallingtoseeifyouwouldliketohavelunchtomorrow.我打电话给你，是想明白明天一起吃顿中饭如何Imsorrybutthisweekisntveryconvenientforme.对不起，这个星期我者E不方便A:Perhapswevanmakeitlater.那么，也许改天吧B:Thatwouldbebetter.好啊Tmcallingtoconfirmourluncheonappointment.我打电话来，是想确定一下我们约好吃饭的事Ifstomorrowattwelveoclockright是明天12点吧A:Yesthafsright.是的，没错B:Illbethere.我会去的TmsorrybutIhavetocanceloutluncheonappointment.真抱歉，只是我不得不取消我们午餐的约会Imsorrytohearthat.真遗憾Doyouhaveanythinglikethisinyourstock:你们库存中有象这样的东西吗？MayIseeitamoment我看一下好吗？A:Yeshereyougo.喏，就是这个Yeswecansupplythisforyou.嗯，这

4、有Wewanttoordersomeofthese.我们想订些这种货Thisisastandardsize.这是标准尺寸A:Canyousupplyusrightaway能够立刻供货吗？B:Yeswehaveplentyonhandrightnow.能够，我们目前有很多现货102Thisiswhatweneed.我们要的就是这个Idontthinkthisisastandardsize.我看这不是标准尺寸吧？A:Itsnot.itisalittleoversized.不是它比标准的大了一点B:Inthatcasewewouldnthaveitinstock.假如是这样我们库存不可能有103Isthisthepartthatyouneed这是不是你所需要的零件？Yesthat*sright.是的，没错A:Howmanydoyouneed你需要多少？B:Welltakeallthatyoucangiveus.你们有多少就买多少104Iunderstandyouwanttoincreaseyourorder.我明白你想增加订购量Yeswehavetodoubleit.是的，我们必需加倍Imnotsurewehavethatmuchonhand.我没把握现在的量是否具有那么多Couldyoucheckitformeplease请你查一下好吗？105Icheckedoursupplyofthatmaterialyouaskedfor.我查过了库存中你要的那种材料Howdoesitlook怎么样？A:Wevegotplenty我们有很多B:GoodJllgetanordertoyourightaway.好极了，我立刻就下订单给你106Ijustgotanansweraboutthestockwehaveonhand.我刚刚接获通知我们现有库存量GoodnewsJhope.希望是好消息.A:Surewecanhandleyourorder嗯，你的订单没问题B:BoyJmreallygladtohearthat.哇，听了真叫人高兴Howmuchdidyouwanttoincreaseyourorder.你的订量要增加多少？Weneedthreetimesasmuchasweoriginallyordered.原先的三倍Illhavetochecktoseeifwecanhandlethat.我得查查看我们是否付得了这么多Pleasedo.WeYedesperateforthematerial.烦恼你了，我们非常需要这些材料108A Wedonthaveenoughmaterialonhandtotakecareofthis我们现在手边的存量不够你的订单Whenw川youhavemore什么时候你们会再进货呢？Bytheendofnextmonth.卜个月底Tmnotsurewecanwaitthatlong.估计等不了那么久了109We*regoingtobeplacingalargeordersoon.我们马上就会下——张大订单了Thisisaprettyhotitem.这货十分抢手哩Werereallygoingtoneedit.我们确实一定要定到InthatcaseJllhavesomesetasideforyou.:既然这么说，我会为你留一些下来110Wereoutofoneitemonyourorder.你我订的货里有一项我们没有了Doyouhaveanysuggestions.你说怎么办？Wecangiveyouabetteroneatthesameprice.我们能够给你更好的一种，价钱一样Good.goaheadanddothat.好啊，就这么办，111A:CanwesubstitutetheJ-123fortheJ113J-123来替代J-113能够吗？B:Isthepricethesame价钱一样吗？B:Thatwillbealrightwithus.那就能够我们订单上特别裁明了“拒收替代品”你要的那种零件我们没有货了，itwontwork.这种的我们就是不能用B:Isseewe1lhaveitpickedupinthatcase.哦，我明白了，这样子的话，我们就把它挑出来113Werehavingalotoftroublefillingthisorder.我们这次供货很有问题Whatseemstobetheproblem.什么样的问题呢We*reoutofalotoftheitems.有好几项都缺货了Letsseewhatwecansubstitute.我们来想看看是否具有什么能够代替的114Isthereanychancethatwecansubstitutethisforyou这个可不可能使用代替品呢？Illhavetocheckwithourengineers.我得请教工程师才行IllwaituntilIhearfromyou.那么我就等你消息，IllgetbacktoyouassoonasIcan.我会尽快给你回音A:Tmafraidtheitemyousubstituteddidntwork.你这代替品估计不能用B:Wasittoobig太大了吗？A:Yesthatsright.就是啊B:Iseewelltakeanotherlookatyourspecifications哦，我们会再查一直你们的规格说明书Wemayhavetobackorderthreeitemsonthisorder.这次订的货有三个项目务必要晚点才能交货Thatsnotsogood.这样不太好吧Canwesubstituteinthesethings这几项能够用替代品吗？Idon*tknow.Illcheck.不明白我问问看117Weneedthesethingsrightaway.这此东西我们马上就要Wereoutoftheredadapters.红色的接头没货了Ifyouhaveblueonessendthose.假如有蓝色的，就送蓝色的来吧Goodwecandothatrightaway.好的，立刻就办118Howstheordercomingalong我们订的货如何呢？Weregoingtosubstituteabetteritemfornumber

3.我们将以品质较好的来代替三号产品A:Atthesameprice价钱一样吗？B:Yesofcourse.当然一样119A:Thataboutwrapsitallup.一切差不多都结束了B:YesJthinkso.是啊Allwehavetodoissignthecontract.剩下的只要签订个契约就行了Wecandothatatthemeetingtomorrow.我们明天开会时再签订吧120Isthecontractallrightnow契约现在这样能够了吧Ithinkweneedtodiscussthefifthclause.我想第5条需要讨论一下Wouldyouliketodothatnow你要现在就讨论吗？Nowisasgoodatimeasany.就现在好了121Weneedtomakesomechangesinthiscontract.这份契约有几个地方需要修改Canwedoitrightnow现在来修改能够吗？NoIneedtotalktothehomeoffice.不，我得先跟总公司谈谈FineJefsgettogetheragainnextweek.好吧，那就下周再聚会了122Wellhavetogetthiscontracttypedassoonaspossible.我们得尽快把契约书打出来Mysecretarycanstartonitrightaway我的秘书现在就要能够打Ithinkallthechangesareeasytosee.我想所有修改过的地方都很容易看出来吧Shewonthaveanytrouble对她不可能有什么困难的123A:Areyoureadytosign准备好能够签名了吗？B:Isuream.嗯，能够签了A:Heresapen.这里有笔B:Thankyou.谢谢A:Wheredoyouwantmetosign你要我签在哪里？B:Righthere.就在这儿A:Howsthat这样子能够吧B:Thafsfine.能够Wecantsignthecontractyet.我们还不能在契约上签字Whynot为什么不能？Therearesomechangesthestillhavetobemade.有些地方还得修订Justletusknowwhenyouareready.那么，准备好了就请通知我们126Thisclausewillhavetobechanged.这一条务必更换Justpencilinthechangesandwellretypeit.修改的地方请用铅笔，我们会重打A:Canyoureadthat.看得清晰吗？B:Ohsure.哦，没问题127Whoisgoingtosignthecontractforyourside谁代表你们这一方签约Thegeneralmanager.我们总经理ShallImakeanappointmenttoseehim我是不是要约个时间跟他见见面？Yes.sometimenextweekwouldbegood.好啊就下个星期找个时间吧128TdliketolookthisoverbeforeIsignit.签约之前我想再看过一遍Ofcourse.takeyourtime.当然，你慢慢看吧Itlooksfinetome.看起来好像没什么问题Justsignthereonthebottom.那么，就请在下面这里签个名129A:Heresmysignature.我签好了B:Andmine.我也是Lefsgooutandcelebrate我们到外面庆祝一下吧Ithinkwebothneedadrink.我想大家都需要喝一杯Here*syourcopyofthecontract.这是你的那一份契约Good.Imgladwerealldone.太好啦我真高兴一切都成了A:Yesitsnicetobefinished.是啊，完成了真好B:Youcansaythatagain.说的是货运篇Wereaboutreadytoshipyourorder.你们的货我们差不多准备在发送了Weneedthisorderpackedinaspecialway.这次的货需要特别的包装Weknowitisfragile.我们明白它容易破碎Yes.pleasebecarefulwhenyousenditout.是的，出货时请小心些132Weregettingtheorderoutnow.我们现在要出货了Didyougetourpackingspecifications你收到我们的装箱说明书了吗YesJmlookingatthemrightnow.收到了，现在正在看good.takecarewiththeorderwillyou很好，那就烦恼你们多操心了133Haveyouseenournewpackingspecifications你看过我们新的包装指示了没有？YesJhave.有，看过了Wellneedallourorderspackedthatwayfromnowon.今后我们所有的货都要照样包装Wecanhandlethatforyouwithnoproblem.没问题，我们会照你的指定的方式去做134Doyouthinkyoucanfollowourspecificationsforpacking就照我们的指定方式装箱，没问题吧Theywilladdacoupleofdaystoourshippingdate.那要多个

二、三天才能出货哦A:Werepreparedforthat.我们已有准备了B:Thenwecandoitforyou.那就照你的意思做Weneedourorderseparatedintothreedifferentboxes.我们订的货需要分装三箱Howdoyouwantitseparated怎么分呢Illsendyouanoteaboutthat.我会寄一张便条给你Goodwe1lpackuptheorderassoonaswegetthenot.好，我们一收到会立刻打包136Doesthiswholeordergotothesameplace这一整批的货都是送往相同的地方吗？Nohalfofitisforourwheatenplant.不有一半要送到我们的惠顿厂Thenweregoingtohavetoshopitindifferentlots.刃口我彳门是耍分开送了Yesthatsright.对的Wehaveaproblem.出问题了B:Whatisit什么呢？A:Ourlastorderarriveddamagedbecauseofthepackaging.上次叫的货由于包装太差送到后都损毁了Isee111lookintoitforyou.哦！这件事我会查明的Therewassomeconfusionaboutourlastshipment.上一批货把我们搞得迷迷糊糊Whywhathappened.为什么？怎么啦？Theordernumberwasntanywhereonanyoftheboxes.所有的条子都没打上订货号码啊！Illseethatdoesnthappenagain.我会注意以后不可能再发生那样的事Whencouldyoumakeadelivery你们什么时候能够交货啊？Isthisarushorder这批货急吗A:Kindof.有一点B:Wellgetitrightoutforyou.我们马上就出货140A:Imcallingtoseewhathappenedtoourlastorder.我打电话来是想明白上次订的货怎么样啦？B:Thatisscheduledforshipmentthedayaftertomorrow预定后天就可装舟了A:Goodweneedit.好，我们等着要这批货B:Itw川bethere.没问题，会送到的Whatseemstobethedelayinshipping你们出货延迟了是什么原故呢？Werehavingtroublearrangingforacarrier.由于货运公司的安排有问题Wereallyneedthatmaterialyouknow.你明白，我们急着需要那批材料Yeswellhaveitoutjustassoonaswecan.是的，我们会尽快出货142Couldwesendthisouttoyourightnow现在就出货能够吗？Wedontneedituntilnextmonth.我们要到下个月才用得着Itisallreadytogo.货已经准备好等着出了Wedonthavespaceinthewarehouseforit.我彳门仓库没有空位了143Werehavingtroublemeetingyourshippingschedule.要如期出货我们有问题Howlatedoyouplantobe你们估计延迟多久？A:Aboutamonth.大概一个月Tmnotsurethatwecanwaitthatlong.我不明白我们是否能够等那么久144Canyouchangetheshippingdateonoutorder你能不能改一下我们的出货日期？Doyouwanttomakeitearlierorlater要提早还是延迟呢Laterbyabouttwoweeks.延迟，大概二个星期Illtelltheshippingsuperintendentaboutitforyou.我会把这事告诉出货组长145Itwouldbeeasierforusifyouwouldshipnextmonth.假如能在下个月出货的话我们会轻松一些Thatisourpeakseason.下个月是我们的旺季Willitcauseadelay会耽搁出货吗Wecouldguaranteedeliverybetterifyouwouldtakeitnow.假如现在交货我们较能保证如期交到146Howwouldyoulikethisordershipped这批货您要怎么运送？Senditthefastestpossibleway.用最快的方式Thatmightcostalittlemore.那样估计耍多花点钱ThafsOK.Wereallyneedthematerial.没关系，我们急着要这些原料147Howfastcouldwehavethisorder这批货多快能够交给我们？Infiveworkingdaysifweshipbyair.假如空运的话，五个工作天内能够到Maybewehadbetterdothat.看来就这么办吧Wellgetitrightout.我们马上就出货148Areyougoingtoshipthisbyair这批货你要用空运的吗？Thatcostsquitebitmore.那要多花好多钱A:Howmuchmore多多少Illchecktheratesandcallyouback.我来查一下价目再给你回电149A:Pleasemakesureyoumarktheshipmentforcarefulhandling.请不要忘了在货物上标明“小心搬运，B:Yeswelldothatforyou.好的，我们会的Warnthetruckingcompanytotakeiteasy.吩咐卡车运输公司要小心啊Icertainlywill.一定的150Weneedourordernumberontheoutsideofeachbox.我们需要每只箱子的外观都打上订购号码Thatwillbenoproblem.没问题的Itmakesiteasierforuswhenwegettheorderonthedock.这样我们在码头提货时比较方便Illtakecareofitforyou.这事我会注意的151Wedlikeyoutochangeshippersforthenextorder.下次的货我们希望换一家运输公司Wasthereaproblem.出了什么问题吗Therewasalotofdamageintransit.很多货在运送途中损坏了Wellfindsomeoneelseforyou.我们会为你另找一家152Wellhavetocancelifwedontgetthatordersoon.假如不能很快拿到货，我们只有取消啦Itsalreadyintransit.已经在运输中了Goodwe*vebeenwaitingalongtime.好，我们已经等好久啦Youllhaveittomorrowatthelatest.最晚明天就能拿到了收款篇Doyouknowoutterms你明白我们的付款方式吗？Nowhatarethey不明白什么呢？2%forpromptpaymentnetinthirtydays.立即付款的话能够有九八扣，三十天内付款需付全额Thatwillbefinewithus.没问题Areyouplanningtopayincash你要付现吗？B:Yesthatsright.是的A:Inthatcasewecanofferyouadiscount.这样的话，能够给你折扣GoodJmgladtoheatit.哦不错嘛!Whatareyourpaymentterms你们的付款方式如何？Doyouhaveanaccountwithus你在我们公司是否具有记帐户头？A:Nowedon*t没有B:Inthatcasewedlikecashonreceiptofinvoice.这样的话，您在收到帐单时请付现156Howcanwesetupanaccountwithyou如何才能跟你们设立记帐户头呢？Isthisyourfirstorder您这是第一次订货吧？A:Yesthatsright.是的Paycashforthisoneandthenwellseewhatwecando.这次就请付现金，以后我们再看看157Weregoingtopaybycheck.我们要开票付款Willyoupleasehavethecheckcertified那么请开保付支票好吗Ifyouthinkitisnecessary.假如你认为有这必要的话lt*sjustourpolicy.这只是公司的政策Wecan!tletyouhaveanymorematerial.我们不能再供给你原料了B:Whynot为什么？A:Youraccountiswaypastdue.你的户头过期未付太久了Butweneedjustalittlemoretime.请再多给我们一点点时间A:Wecan*tshipanymoreuntilwegetpayment.除非收到你的付款，否则我们无法再出货给你WeregoingtohavetoputyouraccountonC.O.D.o今后我们不得不将您的户头改为C.O.D.oOhnodontdothat.哦，不请不要这样ImsorrybutIdon*treallyhavemuchchoice.对不起，我实在没有什么选择余地Wellpayupassoonaswecan.我们会尽快付清的160IfyouputonC.O.D.wellhavetogoelsewhere假如你要C.O.D.的话，我们只有找别家公司TheresnothingmuchIcando.这情况我无能为力Tmsorryyoufeelthatway.你这么说太令人遗憾了Idon*tlikethiseither.我也不高兴这么做啊售后服务篇YesmayIhelpyou有什么事吗？Wehadadamagedshipmentfromyou.你们送来的货有损坏A:Welllookintoitrightawayforyou.我们会立刻调查清晰WasthedamageextensiveIdsayabouthalfoftheshipmentisunusable.我看大概有一半的货不能用了Wellsendamanrightouttolookatit.我们马上会派个人去查看Goodwellbeexpectinghim.好，我们等着他Howbadwasthedamage.损坏情况如何？Onepackingcasewascrushed.有一个箱子全压坏了Wasallthematerialinthatcasedestroyed箱里的东西都毁了吗？Wedontthinkwecanuseanyofitatall.我看者B不能用了DidyounotethedamageontheMloflading你把损坏情形注明在提货凭单上了没？Yesofcourse.当然Wellstartaclaimwiththeshippingcompany.我们会向货运公司着手申请赔偿的Wellwaitandseewhattheysay.看看他们怎么说吧Justwhosefaultisthisdamage这次的损坏毕竟是谁的责任呢？Theorderwasingoodshapewhenitleftoutfactory.货离开工厂时都是完好无缺的啊Itcertainlydidntarriveherethatway.送到这儿时可不是那样!Wellmakeitrightwithyouofcourse.真相如何我们一定会让你明白A:Howabouttakingthedamagedportionatalowerprice损坏的那一部分就算便宜一点，如何？B:Whatkindofpricedidyouhaveinmind你说多少呢？A:Iwasthinkingof40%off.打个6折吧B:Thatwillprobablybeok.应该能够吧TmsorrybutIdon*tthinkthisdamageisourfault.抱歉，只是我不认为这次的损坏是我们的错Whatdoyoumean你这话是什么意思？Itlooksliketheshippingcompanydidthis.应该是货运公司造成的吧Wedbettertakeitupwiththeminthatcase.假如是那样，我们最好向他们提出来Wecan!tprocessyourdamageclaim.我们无法办理你的索赔B:Whynot为什么？A:Youdidn*tnotethedamageontheMloflading.你没有在提货单上注明损坏情况Isee.这样Itlookslikewehaveproblemwiththeshipment.货有问题哦Whatkindofproblem.什么样的问题呢？Wecameupabouttwocasesshort.我们发现大概短少了两箱Iseewelllookforthemonourend.哦，我们这边会找找看Areyousureyousentthefullorder你确定货全部都出来了Yeswhy是的怎么样呢？A:Weseemtobethreepackagesshort.好像少了三大箱Youdbettercheckwiththeshipper.你最好向货运公司查查看A:Weresorrybutwecannotallowyourclaim.对不起，我无法同意你的赔偿要求Whynot为什么A:Thematerialwasnotdamagedbyus.东西不是我们损坏的Wellhavetotalkthisoversomemore.这件事我们得好好地再谈一谈Whataboutourclaim我们的赔偿怎么样啦？Ourshippingmanagerislookingintoit.我们的货运经理正在调查这件事Whenwillwehearsomethingfromhim什么时候会有消息呢？Oninjustadayortwo1think.t®我想就这

一、两天吧173Hereisthefinalsettlementforyourclaim.你的赔偿问题终于解决了Thanksweappreciatethefastwork.谢谢你们这么快就办好了Weonlyhopewewonthavethiskindofproblemagain.我们仅希望不可能再有这样的情况发生Thatgoesforustoo.我们也是这么希望？Ihavepressingbusinesstoattendto.我有紧急的情况要处理Noproblemwellmakeitlaterinthemonth.没关系，这个月改天再说吧16Ineedtochangethetimewemeetforlunch.我需要更换我们见面吃午饭的时间Whattimewouldbegoodforyou什么时间你合适呢Illbeabouthalfanhourlate.我大概要慢半个小时GoodIllseeyouthereat12:

30.好的，十二点我会在那儿与你碰面A:Illgetthecheck.我来付帐B:Noletmepaythistime.不这次由我付A:NoIinsist.不，还是我来B:Wellthankyouverymuch.好吧，那就谢谢你啦？Thislunchisonmetoday今天这顿饭算我请客Ithinkyougotitlasttime.我记得上回也是你请的A:Ifsmypleasure我请得心里高兴B:Thatsveryniceofyou既然这样，那就多谢了19Shallwesplitthecheck.大家分摊吧？B:Whydontyouletmepickitup.就让我来付帐好了A:Ohthafsnotnecessary.啊，不必这样Iknowifsnotnecessary.Iwanttodoit.我明白不必这样，但是我愿付？20Ireallyenjoyedthelunch.这顿饭我吃得好高兴Yesletsdoitagainrealsoon.是啊，让我们不久再一起用餐吧Illbebackintownnextmonth.我下个月会再回这里来GoodIllinviteyououtwhenyourehere.好极了，等你来的时候，请再同意我的招待参观篇21Wouldyouliketogothroughourfactorysometime什么时候来看看我们的工厂吧？Thatsagoodidea.好啊A:Icansetupatournextweek.我能够安排在下个礼拜参观Justletmeknowwhichday.决定好哪一天就告诉我22thankforcomingtoday.谢谢您今天的莅临Illwantedtoseeyourfactoryforalongtime.好久就想来看看你们的工厂了wecanstartanytimeyoureready.只要你准备好了，我们随时能够开始Tmallset.我都准备好了Thetourshouldlastaboutanhourandahalf.这次参观大概需要一个半小时Imreallylookingforwardtothis.我期待这次参观已久了A:Wecanstartoverhere.我们能够从这里开始B:Illjustfollowyou.我跟着你就是Pleasestopmeifyouhaveanyquestion.有任何问题，请随时叫我停下来B:Iwell.好的A:Duckyourheadasyougothroughthedoorthere.通过那儿的门时请将头放低Thankyou.谢谢Youllhavetowearthishardhatforthetour.参观时必需戴上这安全帽Thisoneseemsalittlesmallforme.这顶我戴好像小了一点A:Heretrythisone.喏，试试这一顶B:Thafsbetter.好多了Thafstheendofthetour.参观就此结束了B:Itwasagreathelptome.真是获益良多A:Justletmeknowifyouwanttobringanyoneelse.假如你要带别人来，请随时通知我Idliketohavemybossgothroughtheplantsomeday.我真想叫我老板哪天也过来看看_Idliketoseeyourshowroom.我想参观你们的展示中心Doyouknowwhereitis你明白地方吗？A:NoIdont.不明白Illhavetheofficesendyouamap.我会叫公司里的人送张地图给你Imhopingtogettoyourshowroom.我打算到你们的展示中心看看Whenmightyougo什么时候想去呢？IwasthinkingaboutnextTuesday.我想下个礼拜二Illmeetyouthereshallwesayaboutelevenoclock.我会在那儿等你，你看H^一点左右如何a:Welcometoourshowroom.欢迎参观我们的展示室，B:ThankyouImgladtobehere.谢谢，我很高兴到这里来IsthereanythingIcanshowyou.有什么要我拿给你们看的吗？IthinkIdliketojustlookaround.哦，我只是看看而已Wherecanweseeyourcompleteline什么地方能够看到你们全部产品的样品？Wehaveashowroominthiscity.我们在本市设有一个展示中心A:Idliketoseeit.我想看看B:Dropbyanytime.随时欢迎参观者A:Isthisyourfirstvisittoourshowroom.您是第一次到我们展示室来的吧B:Yesitis.是的A:CanIshowyouaround.我来带你四处看看好吗？B:Thatwouldbeniceofyou.那太好了！Besuretocallmeifyouneedanything.如有什么需要，请叫我Whereareyoursmallercomputers你们的小型电脑在那里？Overthereneartheback.就在那边靠后头的地方Thanks.Iseethemnow.谢了，我现在看到了Thisisourlatestproduct.这是我们的最新产品Whenisitgoingtobeonthemarket什么时候上市啊Itwillbeoutnextmonth.下个月即可推出CouldIhavethissamplefreeofcharge这样品能够免费送我吗？Idliketotakethesecatalogswithme这些目录我想带走Sure.gorightahead.好啊，请便AndIwantthesepricelistsaswell.还有这些价目表我也要Pleasetakewhateveryoulike.请随意拿取吧Howistheproductselling这产品卖得怎么样Ifssellingwell.卖得很好啊！Whatarethesellingpointsofyourproduct你们的销售重点是什么呢？Comparedwithcompetingproductsoursissmallerandlighter.比起其它竞争产品，我们的比较轻巧36Imnotsurehowthisworks.我不懂这是如何操作的Wouldyoulikemetodemonstrateitforyou要不要我来为你示范一下？A:Canyou能够吗？B:Sure.noproblematall.当然，没问题Anythingparticularyoureinterestedin有什么你特别感兴趣的吗？Imverymuchinterestedinyourpersonalcomputers.我对你们的个人电脑深感兴趣Wellthisisourlatestcatalog.嗯，这是我们的最新的目录Wellorderafterweseethesample.我们要看过样品才会下订单Werehavingaspecialshowingnextweekinourshowroom.下周我们的展示室将有一个特别的展示会Whatdoyoumeanbyspecial怎么特别呢Itwillbebyspecialinvitationonly.我们只邀请特别的客户PleasemakesureIgetaninvitation.请记住寄张请帖给我哦Wehopeyouenjoyedthevisittotheshowroom.希望你还喜欢我们的展示室Yesithelpedmeoutalot.嗯，收获很多Wouldyoubekindenoughtosignourvisitors*book请在来宾簿上签名好吗？Tdbehappyto.很乐意Wehavethisiteminthreepricelevels.此一品目我们分三种等级的价格Weneedthebestpossiblequality.我们要尽可能最好的品质A:ThatmeanstheA-24那就是A-24了B:Iseethatswhatwewillorder.哦，我们要订的就是那种报价篇Wecanofferyouthisindifferentlevelsofquality.这产品我们有三种不一致等级的品质Istheremuchofadifferenceinprice价钱也有很大的分别吧？Yestheeconomymodelisabout30%less.是的，经济型的大约便宜30%Welltakethatone.我们就买那种Isthisgoingtosatisfyyourrequirements这种的合你的要求吗？Actuallyitismorethanweneed.事实上，已超出我们所需要的Wecangiveyoualittlecheapermodel.我们能够提供你便宜一点的型式Letmeseethespecificationsforthat.让我看看它的规格说明书吧Youreaskingtoomuchforthispart.这零件你们要价太高了wehavesomecheaperones.我们有便宜——点的Whatisthepricedifference价钱差多少？Thebasicmodelwillcostabout10%less基本型的便宜约10%左右Howmanydifferentmodelsofthisdoyouoffer这个你们有多少种不一致的型式WehavefivedifferentonesIstheremuchofapricedifference.价钱有很大的差别吗？Yessowehadbetterlookoveryourspecifications.是的，因此我们最好先把您的规格说明细看一遍45Thelastorderdidntworkouttoowellforus上回订的货用起来不怎么顺Whatwaswrong有什么问题吗？Weweredevelopingtoomuchwaste.生产出来的废品太多了Isuggestyougouptoournexthigherpricelevel.我建议您使用我们价格再高一级的货Didthematerialworkoutwellforyou那些材料进行的顺利吗？Notreally.不怎么好A:Whatwaswrong怎么啦？Wefeltthatthepricewastoohighforthequality.我们觉得以这样的品质价钱太高了Hasourmaterialbeenallright我们的原材料没问题吧？B:Tmafraidnot.有问题呢A:Maybeyoushouldorderalittlebetterquality也许您应该买品质好一点的Yeswemighthavetodothat.是呀，估计只有这么做了Ithinkyouhadbettercomeouttothefactory.我看你最好走一趟工厂Istheresomethingwrong.出了什么事吗A:Yesyourlastshipmentwasntuptopar.嗯，你上次送去的货没有达到标准B:Let*sgooutandhavealookatit.走我彳门去看看Iwantyoutolookatthismaterial.我要你看看这材料！Isthisfromourlastshipment这是上次叫的货吗A:Yesitis.Icanseewhyyouarehavingsomeproblemswithit.我明白为什么你用起来会有问题了Iwouldsuggestthatyouusethismaterialinsteadofthat.我建议你改用这种替代那种Butthatcostsmore.但是那样成本较高A:Butyouwillgetlesswastefromthis.但能够减少浪费Welltryitonce.那么就试一次看看吧Ourmanufacturingcostshavegoneuptoomuch.我们的制造成本增加太多了Youmighttryoneofourcheapercomponents.你试试这种较便宜的组件如何？Lefstakealookatyourpricelistagain我再看一次你们的价目表吧Sure.Illbringitinnextweek.好哇我下个礼拜带过来Thisisthebestmaterialwehavetooffer.这是本公司所供应的最好的原料Actuallydontthinkweneedittobethisgood.说实在的，我并不认为我们用得着这么好的Icanletyouhavethiskindcheaper.我能够算你便宜一点Lefsdothat.那就这么说定吧？Howisthenewmaterialworkingoutforyou新原料用得如何Fineweresavingalotofmoneywithit.不错节约了很多的钱Imgladtohearthat.听你这么说真高兴Itwasagoodsuggestion.thanks你建议得不错，谢谢Howmanywouldyouliketoorder您要订多少？Isthereaminimumorder有最低订购量的限制吗？Nowecanshipinlotsofanysize.没有，任何数量都能够出货Welltryonecaseofthis.那么这种的就试一箱吧Werereadytotakeyourordernow.你们现在可下列订单了Wewanttotrythiscomponentasasample.这种组件我们想试个样品看看Icansendoneforyoutotry.我们能够寄个给你试用Yespleasedothat.好，那就烦恼你了Howmanywouldyouliketoorder您要订多少？Howdotheycomepackaged货是如何装的呢？A:Incasesof

100.一箱装100个B:Welltake

500.我们要500个Weneedsevenofthese.我们要七个这种的B:Theycomeincasesoffive.它们是五个一箱A:Thensendtwocasesplease.这样的话，就送两箱吧Good.thankyoufortheorder.好的，谢谢你的订货Wecanfthandleanorderthatsmall.这么少的数量，我们不能同意Whatistheminimumwewouldhavetoorder.那么我们至少得订多少呢A:300pieces.300个B:Iseesendthosethen.哦，那就300个吧Wehaveaproblemwithyourorder.你订的货有点问题B:Whatisit什么问题A:Wecan】splitopenacasetofillyourorder由于我们不能拆箱来凑足你的订量Illseeifwecantakethewholecase.那我考虑看看是不是能够买整箱A:Doyouofferanyquantitydiscounts大量购买有折扣吗？B:Nowedont.不，没有Thengiveusthreecasesofthis.那么这种的就买三箱好了61A:Youcouldsavealotifyouwouldorderalittlemore.假如你单子下得多一点，能够省很多的钱Howcouldwedothat怎么说呢Weofferadiscountforlargeorders我们对大量订购有打折Letmetakeanotherlookatourrequirements那我们看看我们的需要量有多少62Yourpricesseemalittlehigh.你们的价钱高了一些Wecouldmakethemlowerforyou.我们能够算你便宜一点A:How怎么做呢？Ifyouorderinlargelotswellreducetheprice.假如你大量订购，我们能够降价Wecanoffera10%discountforordersover10000pieces.订购一万个以上，我们能够打九折Tmnotsurewecanusethatmany.我怕我们用不了那么多A:Itwouldrepresentquiteasavings.这省下的但是一笔很多的钱哩B:Ok111seewhatIcando.好吧，我考虑考虑吧Whyaretherethreepricesquotedforthispart这种零件为什么有三种不一致的报价？Theyrepresentthepricesfordifferentquantities.那表示不一致的量有不一致的价钱A:Isee.原先如此B:Themoreyouorderthemoreyouwillsave.订购愈多，省的钱愈多65Isthisyourstandardprice这是你们的基本准价吗？Yesitis.是的A:Itseemstoohightome好像贵了一点Wecannegotiatetheunitpriceforlargeorders.假如大量订购，单价能够再谈Lmcallingaboutmistakeonourlastinvoice.我打电话来，是由于上回的发票有错Whatwasit怎么啦A:Weshouldhavebeengiventhelargequantityprice.你应该开大宗折扣价才是Yesthatisabsolutelyright.啊，对的是应该这样Doesntthequantitydiscountapplyonthisorder这次下的单子没有大宗折扣吗？No1msorrybutitdoesnt.抱歉，没有Whynot为什么没有？Becausetheseitemsarefromdifferentshipments.由于这几项品目不属同一批货Wecanmakethepricelowerifyouwouldorderabitmore.假如你单子下多一点，我们能够减价Howmuchmore还要多下多少？A:Justthreemorecases.只要再三箱就能够了Ithinkwecandothat.那我想没问题Ihavethequotationsyouaskedfor你要的报价已经做好了Goodwefvebeenlookingforthem.好啊我们一直等着看呢Illleavethemforyoutolookover.我会留下来给你慢慢的看Illgiveyouacallwhenwearereadytotalkaboutthem等我们准备好能够谈的时候，我会打电话给你Wereyouabletoquoteonalltheitemsweneed我们需要的每个项目你都能报价吗Nonotallofthem.不，没办法全部A:Ohwhynot哦，为什么？Wearen*tabletosupplythethirdadfifthitems.第三及第五项目，我们没有货供应Herearethequotationsthatyouaskedfor.这是你的报的价Howdotheycomparetolastyears与去年的相比怎么样Thepriceincreaseshaventbeentoobadatall.没有涨太多ThatsgoodtohearJefstakealookatyourprices.那好，我们来看看你的报价吧Ihaveaquestionaboutthisquotationyousubmitted.你提出的报价我有问题Whatisit什么呢？A:Thethirditemhasbeenomitted.:第三项目漏掉了B:Ohyes.wedontcarrythatitemanymore.®是的，那一项目我们不再卖了Whatisthedeadlineforsubmittingthequotation报价截止日是哪一天WeneeditinourofficebynextMonday.下星期一往常要送到我们公司Ithinkwellabletomakethat.我想没问题Good.wecantextendthedeadline.那好，我们可不能延期的Wedlikeachancetobidonthisbusiness.我们希望能有机会投标这笔生意Wellbetakingquotationsnextmonth.我们将在下个月同意报价Willyouletushavethespecifications规格说明书能够给我们吗SureJustdropinmyofficesometimeandpickthemup.没问题，什么时候到我办公室来拿都能够Canyoutellmewhyourbidwasnotaccepted请告诉我为什么我们没有得标好吗？Ithinkyouwerealittletoohighonsomeoftheitems.我想你们有几个项目的价格高了一点Onwhichones哪几个品目呢，Youreperfectlywelcometoinspectthewinningbid.我们很欢迎你来查阅得标者Wasourbidaccepted我们得标了吗？NoJmsorry.itwasnt.抱歉没有Canyoutellmewhy能告诉我什么原因吗？SorrybutImnotatlibertytorevealthatinformation.对不起，我示能随意泄露情报Congratulations!yourbidhaswon.恭喜！你得标了B:Lmgladtohearthat.真是好消息，Whencanyoucomearoundtodiscusssomedetailswithus什么时候能够过来与我们讨论细节呢？IllbetherenextMondayatnoon卜个星期一中午吧Whatisyourbestpriceonthisitem此一品目的最低价是多少？$

24.95perhundredpieces一百个美金二十四块九毛五Thatwillbefinewithus.这价钱还能够Fine.Illstartthepaperworkforyourorderrightaway.好啊，那我立刻就为你们的订单作准备了79Canweexpectthesamepriceaslasttime价钱能够与上次的一样吗？Ohyesnoproblemaboutthat.哦，能够没问题的A:Goodwellbeorderinginjustafewdays.很好，两三天内我们就会下订单Thispriceisquiteabithigherthanitwaslasttime.这次的价格比上次要贵了一些Weresorrybutwevehadaslightpriceincreasehere.真抱歉，只是我们出只涨了一点点而已Slightlwouldntcallthisslight.一点点？这叫一点点？!Wevehadtoincreaseourpricesonthisitembyjust8%.这一种我们不得已也只加了8%而已Wethinkthepriceinitemnumberfiveistoohigh.第五项我们认为价钱太高了Thatsaboutthebestwecandoonthat.那差不多是我们所能开出的最低价了Wellhavetotalkitoversomemore.这个我们还得再谈一谈Lefsseeifwecanworkitouttoyoursatisfaction.我来看看是否有什么办法能让你满意Imsorrybutwehaveaproblemhere.对不起，我们有困难Whatisit什么困难Wecan*thandlethesepriceincreaseofyours.我们没办法同意你们提高价钱Letstalkaboutitsomemore我们再谈吧Arethesenewpricesacceptablethen那么，这些新价格能够同意吧？Illhavetocheckwithmyboss.我得与老板先谈谈Imsureyoullfindthatweareverycompetitivenow.我敢说你们一定会发现，我们现在的价钱是不怕别人竞争的IllletyouknowassoonasIgetananswer.我一有消息就立刻通知你Idon!tthinkwellbeabletopaytheseprice.这种价钱我们估计没办法同意Wemaybeabletoworkoutabetterdealforyou.我们也许能够想出一个对你有利的办法Suchas譬如说什么？Wecangiveyouadiscountifyouorderforimmediateshipment.假如你的订单是马上出货的话，我们能够打折85Werenotgoingtobeabletogettogetheronprice.在价格上我们的看法大概无法一致Whynot怎么会呢？Yourbidismuchhigherthanyourcompetitors.你们的价钱比起其他公司高出太多了Illcheckbackwithbyheadofficeforyou.这个我回头会跟总公司查核一下Ivegotgoodnews.我有好消息告诉你B:Whatisit什么好消息？A:Theheadofficeagreedtothelowerpriceyouaskedfor.总公司已同意你要求的较低价格Good.nowwecangoaheadandwriteuptheorder.好极了现在我们能够准备下单了Whatareyourdiscountterms折扣的条件是什么？Wegivea2%discountforcash.付现的话折扣2%A:Isthatall只能这样吗B:Yesthatisthebestwecando.是的这是我们的最低价了Whatareyourdiscountterms你们的折扣条件如何？2-10-net-

30.2-1O-net-30Letsseethatmeansa2%discountifpaidwithintendays哦那是说假如10天内付款，有2%的折扣Yesandfullpaymentisduewithin30days.是的，假如在30天骨付款就没有折扣Imgladthatyoucouldseemetoday.真高兴你今天能来Yesweonlyhaveonemoreitemtotakecareof.是啊，要谈的只剩下一项而已了Thatsright.wehavetoworkoutthefinalprice.是的，我们得把最后的价格敲定Ifstimetogetdowntobusinessnow.是进入正题的时候啦90A:We*reReadyToPlaceOurOrder.我们准备好下订单了B:Gladtohearthat.太好了CanIgiveittoyounow现在就下给你，能够吗？B:Tmallears.洗耳恭听订单篇91A:Areyoureadytoplaceyourordernow:你们准备好下订单了吗？Theorderwillbemailedtoyounextweek.下星期就寄给你们Isitgoingtotheheadoffice寄到总公司？NoIthinkitisgoingtobemailedtoyourlocalbranch.不，寄至ij分社92Thankyouverymuchfortheorder.谢谢你的订货Weappreciateyourfastservice.烦恼你会尽力处理，谢谢Wedothebestwecan.我们会尽力而为Wellbecallingyouagainnextmonth.下个月我们会再打电话给你93Wehaventreceivedyourorderyet.您的订单我们还没收到Itwasmailedlastweek.上个礼拜我们还没收到Illchecktheofficeonemoretime.我再跟公司查一下AndIllseeiftherewasanymistakeend我这边也会看看是否有什么差错94Weneedtomakeachangeonourlastorder.上回的订单我们需要更换Whatwastheordernumber订单号码多少Itwasj-223Justdoubletheseconditem.j223第二项的订量要加倍SureJllbegladtotakecareofitforyou.好的，没问题，乐于为你服务95Imheretoseethepurchasingagent.我是来拜访采购经理的He*snotinhisofficeatthemoment.他现在不在办公室里，MayIwait我等他一下没关系吧？B:Yesheshouldreturnsoon.请，他应该很快就会回来96A:Imthepurchasingagenthere.我是这里负责采购的Idliketogiveyouoneofournewcatalogs.我们有新目录想给你A:Illputitinmyfiles.我会将它归档B:Thankyouverymuch非常谢谢你97Doyouusuallybuyinlargequantities你们的订购量通常都很大吗？Ourstandardorderis500casesatatime.我们的标准订量是一次500箱Wecanhandleanorderthatsizeveryeasily.:这种量我们做起来很容易Wellletyouknowthenexttimeweneedtoplaceanorder.下次需要订购时我们会通知你98IfIplaceanordernowwhenwouldyoubeabletoshipit假如现在下单子，什么时候能够出货？Thatalldependsonthesizeoftheorder.这要订购量的多寡Itwillbeaboutthesameasitwaslasttime.大概与上回的订量一样Weshouldbeabletogetthatofftoyourightaway.这样的话，我们马上就能够出货99Thisislastorderwewillbeplacingforawhile.这是最后一次下订单，我们暂时不再订货了OhIstheresometrouble哦，有什么问题吗？Nowerejustgettingalotofmaterialstockpiled.没什么问题，只库存材料太多了Letmeknowwhenyouarereadytoorderagain.那么需要再订货时，请与我联系。